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Trying to connect tp link E4

Joining in

I have a TP link E4 mesh system for boosting my WiFi. I've had it commented for a couple of years but when I uninstalled the virgin app they unlinked from the WiFi. Since then I've been unable to link them back up. The TP Link help desk think I am inputting the wrong Internet connection type. Can anyone tell me which connection type virgin media use and also if I need the IPTV/VLAN selected as on or off?


Alessandro Volta

The TP-Link should be connected to the hub which is in modem mode.

Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection