The internet LED keep flashing

[Chilunwong]

 

I am a new user and I have a problem with my broadband. The internet LED is still flashing even after being plugged in for more than half a day. I also tried to make an appointment online, but a message appeared saying, 'The kit in your home isn't set up properly.' I also tried resetting it, but it still didn’t work. Who can help me fix this?

[Client62]

For new Install Assistance

Call the Pre-installation and delivery team on 0800 052 1734.

Explain the VM Hub status is : Access denied. 

Failing this try ...

Hub Activation

 Activation Team's number 0800 953 9500 

[Matthew_ML]

Hey Chilunwong, thank you for reaching out and a warm welcome to the community I am so sorry to hear about this.

Let me send you a DM and we will take look for you.