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Super Hub 3 Resets Constanty following outage

Joining in

Hi, looking for advice on my hub re-setting itself following an outage yesterday. The wi-fi has been particularyl poor all week then on Saturday there was an SMS notifcation for two outages. Since then, my hub has been turning itself off, resetting the connection, and then runs normally for around 20 minutes before resetting again.

I've tried power cycling the hub but hasn't made any difference - there appears to be critical notifications in the network log in the advanced settings of the hub with timeout messages (?).

Any advice on what might be causing this issue?


Forum Team
Forum Team

Hi dudefromhp,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the issue with your hub. 

We can certainly take a look into this for you. 

I will private message you now to confirm your details.