Super Hub 3 Resets Constanty following outage
Hi, looking for advice on my hub re-setting itself following an outage yesterday. The wi-fi has been particularyl poor all week then on Saturday there was an SMS notifcation for two outages. Since then, my hub has been turning itself off, resetting the connection, and then runs normally for around 20 minutes before resetting again. I've tried power cycling the hub but hasn't made any difference - there appears to be critical notifications in the network log in the advanced settings of the hub with timeout messages (?). Any advice on what might be causing this issue?How to request replacement Hub/router?
Hi: My Super Hub 2 has started acting-up. Does anyone know how to request a replacement? It was in modem mode, but stopped working, so I disconnected all ethernet and performed a full pinhole reset as instructed by the support webpages. This got it working somewhat in normal (non-modem) mode, but the wifi only works well for around 15 minutes, before dropping all connections, requiring a restart (or sometimes another reset). I've gone round in circles several times on the website, but the support pages don't seem to progress beyond recommending a reset and advising me on reconnecting WIFI before starting the whole reset recommendation again. Any suggestions gratefully received!