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Speed is capped on ethernet cable at 100mbit

amadi8
Tuning in

Hi, I have a similar problem as previously reported, with the Ethernet cable being capped at 100 Mbps. I have already ruled out everything other than the Hub 5, which I have.

- I have a Cat6 Ethernet cable and tested it with a laptop, resulting in the same issue.
- My PC network card is running at a full 1 Gbps speed.
- The port I use on the Hub is 2.5 Gbps.

Please advise why my PC is only receiving 100 Mbps.

1 ACCEPTED SOLUTION

Accepted Solutions

Tudor
Very Insightful Person
Very Insightful Person

What you haven’t done is try another Ethernet cable. 100M usually indicate one of the eight wires in the cable is disconnected or broken. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

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Client62
Alessandro Volta

Connect your network cable to a 1Gb/s port of the Hub 5 & you should see a 1Gb/s link rate.

The Hub 5's 2.5Gb/s port only works when EEE Energy Efficient Ethernet is disabled on the connecting device,
this option tends to be present on Managed Network Switches and 1Gb/s + 2.5Gb/s NICs.

Client62_0-1730391836197.png

 

Thank you. I did try any other port and the result is unfortunately the same. Do you know what else I can do. I have read about this and someone suggested that is faulty hub.

Tudor
Very Insightful Person
Very Insightful Person

What you haven’t done is try another Ethernet cable. 100M usually indicate one of the eight wires in the cable is disconnected or broken. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Client62
Alessandro Volta

It can equally be a faulty NIC on the PC if the same problem exist on every port of the Hub 5.

Perhaps you have a USB 3 to Gigabit Ethernet adapter to try as an alternative to the internal NIC of the PC.

I ordered new one to check this, thanks

newapollo
Very Insightful Person
Very Insightful Person

I would also double check that the following are not set to 100Mbps

EEE Max support speedEEE Max support speedspeed and duplexspeed and duplex

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Thanks Dave I have this already setup as it should be. I'm waiting for new cable and I will test that first.

amadi8
Tuning in

I feel so stupid, 2 years thinking it is 25m cable of course will drop the speed🙄 it was the cable, now I got 925mbps.