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Service - internet and central heating connection

Just joined

Can’t wait to leave this company terrible service . Cannot be contacted by email that’s to make it impossible to complain . I only want to connect a central heating thermostat to the internet.impossible to do have spent hours trying. And have had to give up

to anyone thinking of joining virgin DONT you’ll regret



[MOD EDIT: Subject title changed for clarity]


Alessandro Volta

What thermostat are you trying to connect and how are you trying to connect it (wired ethernet or wireless)? There have been topics on here about Tado and Hive in the past IIRC.

Also what hub do you have?