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Replacing a broken broadband hub

bw1234
Joining in

on ‎09-01-2024 06:36

Hi, our hub3 is no longer working in that it won’t switch on at all, even after trying to reset it. How do I go about ordering a replacement hub?

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Kath_P
Forum Team
Forum Team

on ‎11-01-2024 11:46

Hi bw1234, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

We're sorry to hear you've been having an issue with your hub. I can see that since posting you've been able to speak to the team who have arranged for a replacement hub for you. 

Please keep us posted on how things go once this is installed and up and running. 

Many thanks, 

Kath_P ✨
Forum Team

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