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Replacing a broken broadband hub

Joining in

Hi, our hub3 is no longer working in that it won’t switch on at all, even after trying to reset it. How do I go about ordering a replacement hub?


Forum Team
Forum Team

Hi bw1234, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

We're sorry to hear you've been having an issue with your hub. I can see that since posting you've been able to speak to the team who have arranged for a replacement hub for you. 

Please keep us posted on how things go once this is installed and up and running. 

Many thanks, 

Forum Team

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