TIVO Replacement
Hi, I have a similar query I am asking on behalf of my daughter & son-in-law who are also VM customers (I have suggested to my son-in law that he registers on here in case you need to exchange any private messages with them).
They currently have one V6 box and one TIVO and would like to replace the TIVO with a 2nd V6 (not a 360). The question is is this still possible? as when they phoned (overseas call centre) they were told they could only swap for a 360 and could not have a V6. He kept trying to push the 360 upgrade which they declined and told him to leave things as they are for now.
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Yes, TiVo's can be replaced with V6. Faulty ones are as a matter of course. There's also a proactive current programme to swapout TiVo due to the Netflix app being removed.
Any account which has a combination of TiVo & V6, should be offered V6 to replace TiVo's.