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Red light on Hub

Joining in


My internet has been shockingly slow for a couple weeks now, I had a permanent red light on my hub 3. It's not covered, it's upright and out of any sunlight. I've reset it and the red light stays on but it isn't hot to touch. Is this faulty/needs replacing?


Very Insightful Person
Very Insightful Person

Please do a pin-hole reset of the hub. If the red LED persists then the hub will need replacing.

There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Thanks for your reply, I have done this reset twice and red light returns instantly 😞

Hi @JayMaley thanks for posting and welcome to our community.

Sorry to hear of the concerns the ongoing red light on your hub may be causing you. I would like to take a look on your behalf, to help you resolve this. I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.