Red Light on Hub 3

[Drofder]

Red Light on for a couple weeks

Tried the recommended resets and reboots. Area is ventilated and out of sunlight.
Hub is warm to the touch in a few places as well as the connecting port for the fibre.
Onboard testing says temperature is ok.

If we can request a replacement or upgrade be sent for self-install that would be appreciated.
Or if an engineer is require to attend, then we can schedule that in also.

Kind regards,
Daniel

[jpeg1]

It's usually warm to the touch but not hot. You did the right thing to check the monitor. There's been a number of reports of the red light coming on with Hub 3s so it's probably an age thing.  BTW that's a coaxial cable not fibre. 

[Drofder]

Coaxial, definitely what my 5am brain meant!
I read a lot of the posts and messages regarding the LEDs so figure it is not an immediate issue. I have seen minimal disruption and no speed loss, but with the fact it is showing as a temperature issue incorrectly means there is no reliable way of knowing if there is a real temperature issue in future.

[John_GS]

Hi @Drofder 

Thanks for posting and welcome back to the community.

I'll send you a PM now to assist further.

Best wishes.