Forum Discussion

Percy64's avatar
Percy64
Joining in
12 months ago

Red Light On Hub3

My Hub3 has a red light permanently. I have rebooted and have also got Virgin to do remote checks. It is in the same position and dust free. From reading the previous posts it would seem I need a new hub. 

Please could you help. 

  • Sabrina_B's avatar
    Sabrina_B
    Forum Team
    12 months ago

    Hi Percy64 👋.

    Thanks for reaching out to us, apologies for the red light issues you are having with your Hub. We can certainly assist you, we would need to bring you in for a private message to discuss this and resolve. 

    Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina