Red Light On Hub3

[Percy64]

My Hub3 has a red light permanently. I have rebooted and have also got Virgin to do remote checks. It is in the same position and dust free. From reading the previous posts it would seem I need a new hub. 

Please could you help. 

[Sabrina_B]

Hi @Percy64 👋.

Thanks for reaching out to us, apologies for the red light issues you are having with your Hub. We can certainly assist you, we would need to bring you in for a private message to discuss this and resolve. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina