Forum Discussion

psychochief's avatar
psychochief
On our wavelength
2 years ago

Re: SuperHub 3.0 constant redlight

im in the same situation, the red lights been on for weeks and im afraid it could be a fire hazard, ive tried resetting but it comes back red, ive also had no luck connecting a smart doorbell and light switch and sent them back, its a hub 3.

 

cheers, Ken.

  • Unplug it for ten minutes psycho and retry. If still red call it in as a fault on 0345 454 1111. 

    • psychochief's avatar
      psychochief
      On our wavelength

      hiya, ive reset it loads of times before and it just comes back red every time, its out in the open and not near any heat sources, cheers.

      • Kain_W's avatar
        Kain_W
        Forum Team (Retired)

        Hi psychochief,

        Thanks for your post and welcome back to the community.

        Many apologies for the issues faced with your Hub, so we can investigate this further please expect a PM from myself.

        The message will appear within the envelope icon,

        Regards,