New customer, constant disconnects

Question

I’ve been having issues with my Hub5. It randomly disconnects at night for 5 minutes intermittently for the past 3 days. My internet goes down for about 5 minutes, then returns, then goes down again. Very annoying for streaming or online play.

I’ve had errors ranging from “No Maintenance Broadcasts for Ranging opportunities received” to “DBC-ACK not received” to “SYNC Timing Synchronization failure” to “No Ranging Response received”. I have the network logs, and setting a BQM will just illustrate my downtimes as mentioned above.

I also get 800mbps on an Ethernet connected device, when I should be getting <1gb as it’s a paid service.

Is this a Hub issue? Im seriously considering returning everything and the service and switching providers or something. This headache is not something I signed up for.

Im in the GU2 area if that makes any difference.

Am I entitled for compensation here?

I’m not even going to try calling…I can’t stand that bot you have triaging customer service

Kalevra · Answer

I also have these types of errors and sometimes the hubs light will flash red. Is the hub faulty and overheating?

“RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW”

Kalevra · Answer

To be clear it flashes red for a second during these outages.&nbsp;

Kalevra · Answer

Can someone tell me how to get the attention of the mod team? I tried posting the logs but get errors on the forum. What specifically do you need here?

you can see it below. It just happened again.

Kalevra · Answer

I spotted -8.9 in the Power (dBmV) values at times as well...

3.0 Downstream channels

Channel	Frequency (Hz)	Power (dBmV)	SNR (dB)	Modulation	Channel ID
1	139000000	0.3	40	QAM 256	1
2	147000000	-2.2	39	QAM 256	2
3	155000000	-1	40	QAM 256	3
4	163000000	0.7	41	QAM 256	4
5	171000000	1.6	41	QAM 256	5
6	179000000	1.8	41	QAM 256	6
7	187000000	1.9	41	QAM 256	7
8	195000000	1.8	40	QAM 256	8
9	203000000	1.3	40	QAM 256	9
10	211000000	1.1	40	QAM 256	10
11	219000000	0.7	40	QAM 256	11
12	227000000	0.5	40	QAM 256	12
13	235000000	0.3	40	QAM 256	13
14	243000000	0.3	40	QAM 256	14
15	251000000	0.2	40	QAM 256	15
16	259000000	0.1	40	QAM 256	16
17	267000000	0.1	40	QAM 256	17
18	315000000	0.3	41	QAM 256	23
19	323000000	0.3	41	QAM 256	24
20	331000000	0.5	41	QAM 256	25
21	339000000	0.4	40	QAM 256	26
22	347000000	0.6	40	QAM 256	27
23	355000000	0.5	41	QAM 256	28
24	363000000	0.5	40	QAM 256	29
25	371000000	0.1	41	QAM 256	30
26	379000000	0.2	41	QAM 256	31
27	387000000	0.3	41	QAM 256	32
28	395000000	0.1	41	QAM 256	33
29	403000000	0.1	41	QAM 256	34
30	411000000	0.2	41	QAM 256	35
31	419000000	0	41	QAM 256	36

Kalevra · Answer

TimePriorityDescription29-04-2025 23:27:53noticeGUI Login Status - Login Success from LAN interface29-04-2025 23:13:06noticeUS profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;29-04-2025 23:03:19noticeGUI Login Status - Login Success from LAN interface29-04-2025 23:02:57errorDBC-ACK not received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;29-04-2025 23:02:54noticeUS profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;29-04-2025 22:39:44noticeGUI Login Status - Login Success from LAN interface29-04-2025 15:32:51noticeUS profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;29-04-2025 15:27:48noticeUS profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;29-04-2025 08:05:51errorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;29-04-2025 03:10:08noticeCM-STATUS message sent. Event Type Code: 4; Chan ID: 2; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;29-04-2025 03:09:48noticeCM-STATUS message sent. Event Type Code: 5; Chan ID: 2; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;29-04-2025 03:09:42noticeCM-STATUS message sent. Event Type Code: 2; Chan ID: 2; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;29-04-2025 03:09:42noticeCM-STATUS message sent. Event Type Code: 1; Chan ID: 2; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;29-04-2025 03:09:13warningMDD message timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;29-04-2025 03:09:10noticeCM-STATUS message sent. Event Type Code: 2; Chan ID: 2; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;28-04-2025 23:42:29noticeUS profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;28-04-2025 23:32:22errorDBC-ACK not received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;28-04-2025 23:32:19noticeUS profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;28-04-2025 23:26:11noticeGUI Login Status - Login Success from LAN interface28-04-2025 23:12:37noticeGUI Login Status - Login Success from LAN interface28-04-2025 22:46:40noticeREGISTRATION COMPLETE - Waiting for Operational status28-04-2025 22:46:35warningRNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;28-04-2025 22:46:28noticeDS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;28-04-2025 22:46:27noticeTLV-11 - unrecognized OID;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;28-04-2025 22:46:21warningDHCP WARNING - Non-critical field invalid in response ;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;28-04-2025 22:46:19noticeHonoring MDD; IP provisioning mode = IPv428-04-2025 22:46:10warningToD request sent - No Response received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;28-04-2025 22:46:09criticalReceived Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;28-04-2025 22:45:58criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;28-04-2025 22:45:57criticalReceived Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;28-04-2025 22:45:53criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;28-04-2025 22:45:52criticalReceived Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;28-04-2025 22:44:21criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;28-04-2025 22:44:20criticalReceived Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;28-04-2025 22:43:50criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;28-04-2025 22:43:48criticalReceived Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;28-04-2025 22:42:59noticeGUI Login Status - Login Success from LAN interface28-04-2025 22:42:09errorDBC-ACK not received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;

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New customer, constant disconnects

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Time	Priority	Description
29-04-2025 23:27:53	notice	GUI Login Status - Login Success from LAN interface
29-04-2025 23:13:06	notice	US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
29-04-2025 23:03:19	notice	GUI Login Status - Login Success from LAN interface
29-04-2025 23:02:57	error	DBC-ACK not received;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
29-04-2025 23:02:54	notice	US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
29-04-2025 22:39:44	notice	GUI Login Status - Login Success from LAN interface
29-04-2025 15:32:51	notice	US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
29-04-2025 15:27:48	notice	US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
29-04-2025 08:05:51	error	DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
29-04-2025 03:10:08	notice	CM-STATUS message sent. Event Type Code: 4; Chan ID: 2; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
29-04-2025 03:09:48	notice	CM-STATUS message sent. Event Type Code: 5; Chan ID: 2; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
29-04-2025 03:09:42	notice	CM-STATUS message sent. Event Type Code: 2; Chan ID: 2; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
29-04-2025 03:09:42	notice	CM-STATUS message sent. Event Type Code: 1; Chan ID: 2; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
29-04-2025 03:09:13	warning	MDD message timeout;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
29-04-2025 03:09:10	notice	CM-STATUS message sent. Event Type Code: 2; Chan ID: 2; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 23:42:29	notice	US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 23:32:22	error	DBC-ACK not received;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 23:32:19	notice	US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 23:26:11	notice	GUI Login Status - Login Success from LAN interface
28-04-2025 23:12:37	notice	GUI Login Status - Login Success from LAN interface
28-04-2025 22:46:40	notice	REGISTRATION COMPLETE - Waiting for Operational status
28-04-2025 22:46:35	warning	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 22:46:28	notice	DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 22:46:27	notice	TLV-11 - unrecognized OID;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 22:46:21	warning	DHCP WARNING - Non-critical field invalid in response ;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 22:46:19	notice	Honoring MDD; IP provisioning mode = IPv4
28-04-2025 22:46:10	warning	ToD request sent - No Response received;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 22:46:09	critical	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 22:45:58	critical	No Ranging Response received - T3 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 22:45:57	critical	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 22:45:53	critical	No Ranging Response received - T3 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 22:45:52	critical	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 22:44:21	critical	No Ranging Response received - T3 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 22:44:20	critical	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 22:43:50	critical	No Ranging Response received - T3 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 22:43:48	critical	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 22:42:59	notice	GUI Login Status - Login Success from LAN interface
28-04-2025 22:42:09	error	DBC-ACK not received;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;

Channel	Locked Status	RxMER (dB)	Pre RS Errors	Post RS Errors
1	Locked	39	154	169
2	Locked	39	5	0
3	Locked	40	150	155
4	Locked	40	15	33
5	Locked	40	4	30
6	Locked	40	2	33
7	Locked	40	7	0
8	Locked	40	0	0
9	Locked	40	0	0
10	Locked	40	0	0
11	Locked	40	0	0
12	Locked	40	0	0
13	Locked	41	0	0
14	Locked	40	0	0
15	Locked	41	0	0
16	Locked	41	0	0
17	Locked	41	0	0
18	Locked	40	0	0
19	Locked	40	0	0
20	Locked	40	0	0
21	Locked	41	0	0
22	Locked	41	0	0
23	Locked	41	0	0
24	Locked	41	0	0
25	Locked	41	0	0
26	Locked	41	0	0
27	Locked	41	0	0
28	Locked	41	0	0
29	Locked	41	0	0
30	Locked	41	0	0
31	Locked	41	0	0

Network Log

Time	Priority	Description
28-04-2025 22:04:09	notice	GUI Login Status - Login Success from LAN interface
28-04-2025 21:08:11	notice	REGISTRATION COMPLETE - Waiting for Operational status
28-04-2025 21:08:06	warning	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:08:00	notice	DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:59	notice	TLV-11 - unrecognized OID;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:53	warning	DHCP WARNING - Non-critical field invalid in response ;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:50	notice	Honoring MDD; IP provisioning mode = IPv4
28-04-2025 21:07:41	warning	ToD request sent - No Response received;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:40	critical	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:40	critical	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:40	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:39	critical	No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:39	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:39	critical	No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:39	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:38	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:38	critical	No Ranging Response received - T3 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:37	critical	No Ranging Response received - T3 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:37	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:34	critical	No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:34	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:30	critical	No Ranging Response received - T3 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:30	critical	No Ranging Response received - T3 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:30	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:30	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:29	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:29	critical	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:29	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:29	critical	No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:27	critical	No Ranging Response received - T3 time-out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:27	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:26	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
28-04-2025 21:07:26	critical	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=:::::;CMTS-MAC=:::::;CM-QOS=1.1;CM-VER=3.1;
26-04-2025 20:50:18	notice	GUI Login Status - Login Success from LAN interface
26-04-2025 20:02:57	notice	GUI Login Status - Login Success from LAN interface