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Re: Netflix says i'm using a Vpn...

Jamierlee
Joining in

Can you help me please? I am having this exact issue. Been using netflix on my TV with no issues. Then one day it says I'm using a VPN and won't allow me to watch anything. 

I am not personally using a VPN and never have. Netflix has advised me to contact you. 

2 REPLIES 2

fibreking
On our wavelength

You don’t say what device you’re using or if you’ve tried Netflix on another device. A smart TV is unlikely to be on a VPN but there are phone apps that can setup VPN without you really being aware. Rebooting the router may get you allocated a different IP address which may solve the issue.

Client62
Legend

https://whatismyipaddress.com/   

Using the link above check...

ISP is : Virgin Media
Country is : United Kingdom
IPv4 : a value is present the format ...  xxx.xxx.xxx.xxx
IPv6 : Not detected