cancel
Showing results for 
Search instead for 
Did you mean: 

Please help with Network Log results

pineman
On our wavelength

For a month or more I have noticed that my in house WIFI is randomly dropping out. I noticed this on my iPhone where I suddenly have no access by WIFI to the internet. Often the WIFI symbol is showing but not working.

I thought, at first, it was a problem with my iPhone but exactly the same happens to my wife's iPhone at the same time. After a short while it resumes as it should and works ok.

This occurs in parts of the house where I have a WIFI extender and also right next to my Hub 3 Router.

I have tried restarting the Router and also resetting it but the problem continues.

I have interrogated the Hub 3 and the Network Log which is shown below and I don't understand the results.

Screenshot 2024-05-17 at 08.44.37.png

'I used to be paranoid but now I just worry all the time'
21 REPLIES 21

Sephiroth
Alessandro Volta

What happens if the Connect app is deleted and not running, the hub rebooted by power reset, and then you try accessing the hub's GUI via 192.168.0.1?

I've never had this problem with my Hub 4 and I've never used that wretched Connect app.

Seph - ( DEFROCKED - My advice is at your risk)

pineman
On our wavelength

I've added my name to another post here about this issue which tends to acknowledge a problem that is being looked into.

https://community.virginmedia.com/t5/Networking-and-WiFi/Can-t-access-hub-4-settings-or-vm-connect-a... 

 

'I used to be paranoid but now I just worry all the time'