So booked in with virgin a month ago to have fibre installed at my first house that I have now had the keys for for 3 weeks. It’s up a private shared driveway so they sent engineers out and they advised they would need permission from other neighbours to run the new cable. My neighbours have been pretty useless and keep advising they haven’t recieved anything and the wayleave team keep advising they are sending out the forms. The neighbours we are attached too have already had a cable put in and the drive dug up so surely they must already have a wayleave document from other people on the street? Also if it’s already been ran to next door can’t our fibre be fed from their existing cable? Really starting to worry now as there’s only so much we can do with 4g from our phones. Please can anyone help??
