Forum Discussion

Barbraella's avatar
Barbraella
Superfast
3 months ago
Solved

Email help please

I cannot send or receive email, it comes up with this screenshot....

it was all good at 6am this morning.... tried again at 11am and got this message

I am awaiting some very important legal documents.

 

PLEASE HELP ME

  • Thank you Akua, again, apologies for late reply, again, found your reply in my spam folder.

    Kindest regards

    Barbara x

4 Replies

  • Hi Barbraella 

    Welcome to the Community Forums. 

    Sorry to hear of your email concerns. 

    We were aware of an outage affecting customers with an email address on the NTLWorld.com domain who could not send or receive emails.

    This has since been resolved as of 6pm last night, so please do let us know if you're still having any issues at all or if you have any further concerns. 

    • Barbraella's avatar
      Barbraella
      Superfast

      Thank you for your reply Carly

      All good now, thank goodness.

      Sorry for late reply, but only just found your message in the spam folder.

      Agai, mnay thanks.

      Barbara x

      • Akua_A's avatar
        Akua_A
        Icon for Forum Team rankForum Team

        Glad to hear this Barbraella. Please do not hesitate to contact us if you need any further help, and we will be happy to assist. 

        Thanks,