You need an engineer or this is a street cabinet fault that is yet to be reported.
Almost all the Downstream channels are below acceptable levels of power.
Only one 3.0 DOCSIS channel is connected - we normally see between four and six upstream channels.
You need an engineer or this is a street cabinet fault that is yet to be reported.
Almost all the Downstream channels are below acceptable levels of power.
Only one 3.0 DOCSIS channel is connected - we normally see between four and six upstream channels.
Thank you Client62, I'm not sure how I would go about getting an engineer to perform a check. If there is a number I could call or any other method would be appreciated.
Forum TeamHi DunPog thanks for your post here in the Community although we're sorry to hear of your concerns raised.
We can see since you've contacted us on here, you've received help via other means which is great news.
If you still need support though please don't hesitate to reach out.
Many thanks
