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Not getting 1gb speed (100mbs at most)

Elsig
Tuning in

I've had 1gb for a couple of months but i hardly ever get it. At most I get 100mbs.
If I restart the modem I get 1gb for a some hours and then it reverts to 100mbs

I have a superhub 5 which is connected im modem mode. My router is a Unify DM.

Not what I paid for....

Loads of errors in the log. I tried to paste all the messages in the thread, but my post was deleted as spam. Let me know how I can get the error logs posted?


5 REPLIES 5

Tudor
Very Insightful Person
Very Insightful Person

So this: 

How to get stats from a VM hub (no need to logon to the hub)

Open a web browser and go to 192.168.0.1 router mode or 192.168.100.1 modem mode

  • Click on the “> Check router status” button
  • Click on the “Downstream” tab, copy the text and paste into your reply, do not take a screen shot
  • Click on the “Upstream” tab, copy the text and paste into your reply
  • Click on the “Networking” tab, copy the text and paste into your reply.
    • Do NOT post photos or screen shots they will be rejected as they contain MAC addresses. The board software will automatically change MAC addresses to **:** if done as above.

Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

legacy1
Alessandro Volta

Test with a PC to hub in modem mode.

Check your link speed is 1Gb on NIC

change cables 

1aTTack.de 3 meter Cat6 Ethernet Cable Lan Patch Cat 6 Cables Internet Rj45 Plug 1Gbit/s SFTP PIMF -...

---------------------------------------------------------------

jb66
Very Insightful Person
Very Insightful Person

Usually that is your own ethernet/equipment is faulty 

Client62
Alessandro Volta

The OP has another thread on this topic showing all Downstream Power Levels are far too high.

Vikki_M
Forum Team
Forum Team

Hi Elsig

Thanks for your post, I'm very sorry to hear about the service issues you're having.

I'll send you a private message now so I can take a closer look at what may be causing this. 

Please look out for the envelope in the top right of the page and pop back to me when you can. 

Vikki - Forum Team


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