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No hub 4 settings

Leelee55
Joining in

Can’t log in to the hub 4 settings . Screen just white after initial log in. Reset yesterday and still nothing. 
so annoying.

3 REPLIES 3

Client62
Legend

Check this forum, there are dozens of posts on this exact topic.

Ashleigh_C
Forum Team
Forum Team

Hi there @Leelee55 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that you have faced this issue and thank you again for posting. Can I ask if you are able to use the Connect App at all with the Hub? 

Sephiroth
Alessandro Volta

The Connect App is likely to be the root cause of the problem.  perhaps you could shut down the Connect App, reboot the Hub (power reset) and see if you can get into the GUI then.  However, it is possible that whatever has inhibited your access my be locked into ROM and a factory reset may be necessary with the Connect App inhibited.

That App takes control of your settings away from you and nobody should ever use it, even if it means doing without those wretched proprietary pods.  There are better mesh solutions available.

Seph - ( DEFROCKED - My advice is at your risk)