New virgin hub 5 firmware LG-RDK_6.9.35-2302.6

[snozski]

My router just rebooted and now I'm on this new firmware. 

Any word on what's changed or fixed ?   

I noticed on the stats page now it properly shows docsis 3.0 and 3.1 channels for download and upload

[Greenpalmer]

I did a pinhole reset on my Hub 5 this morning in an attempt to fix the problem. 

Result -  upstream modulation still QAM 16 and BQM still solid red.

The only thing that has changed is my external IP address.

[Adduxi]

A new WAN IP would suggest VM are re-segmenting the area, or have replaced components in the Network?  Your BQM will need to be edited to reflect the new IP.  If the 16 QAM persists, VM will need to fix this.

[skriller]

24-10-2023 04:17:58

error

SW Upgrade Failed Before Download - Server not Present

Boooo..

[Adduxi]

Same here, Hub 5 failed to update firmware last night. Circuit was down for approx. 1.5 hours.

[Greenpalmer]

Thanks Adduxi, didn't think to change the IP on the BQM. That's working now.

[tonyw2]

Mine updated this morning. IP address unchanged...

Hub 5 failed software update - Virgin Media Community - 5425599

[jk1990]

I reset hub and it seems to have resolved bug with DHCP which resulted in no IP being allocated, and getting 169.x.x.x IP, or a total inability to connect to WiFi when you had lots of devices. I am a happy bunny. I got it overnight so it might be coming in batches or I had just left hub on for so long.

[chrcoluk]

Hmm, looks like an attempt was made but it failed, what happens now, do they retry every night or am I stuck lol.

---

Time Priority Description

01-11-2023 02:40:10	error	SW Upgrade Failed Before Download - Server not Present
01-11-2023 02:40:10	notice	SW Download INIT - Via Config file cmreg-vmdg660-bbt076+voc-b.cm
01-11-2023 02:40:07	notice	REGISTRATION COMPLETE - Waiting for Operational status

[spikey673]

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@chrcoluk wrote:

Hmm, looks like an attempt was made but it failed, what happens now, do they retry every night or am I stuck lol.

---

Time Priority Description

01-11-2023 02:40:10	error	SW Upgrade Failed Before Download - Server not Present
01-11-2023 02:40:10	notice	SW Download INIT - Via Config file cmreg-vmdg660-bbt076+voc-b.cm
01-11-2023 02:40:07	notice	REGISTRATION COMPLETE - Waiting for Operational status

---

Mine did the same thing, failed first night, the next night was successful.

[chrcoluk]

Net was down for a while with flashing yellow light, I waited a while, as it might have been in process of flashing, but after an hour I rebooted it manually, flashing yellow light came back, but luckily this time only briefly, now its back online.

I am using SC-QAM 4096 on downstream, lots of errors, but no uncorrectables.  OFDMA on upstream, is everyone else on a 94mhz QAM 4096 downstream channel?

All the 3.0 US channels are QAM16, not even QAM32.