NAS being assigned a new IP address despite creating a reserved address rule in router

[Brian_lewis67]

Hi, I'm hoping someone can help.

I'm relatively new to using a NAS for extra back up and storage. The NAS was set up perfectly and I reserved an IP address in the router. The Hub 5 still shows the reserved IP address in the Reserved list

Despite this, the router has assigned a new IP address after a power cut and the NAS restarted.

Am I doing something wrong as I assumed that the router would keep a reserved address (attached to the Mac address)?

Any advice would be greatly received so that I don't have to go through this again.

Thanks,

Brian

[Adduxi]

That's strange, if the Reserved DHCP and MAC address are correct, it should get the IP.  If you can't get it working, there is aways using a static IP outside the DHCP scope.

[Brian_lewis67]

Thanks Adduxi. That is what threw me as I thought the NAS had died. Luckily I could access through the mobile app and noticed the IP address had changed. Can you advise how to configure the NAS IP address so that it is outside the DHCP range? Do I do this in the NAS OS or via the Virgin hub?

[Adduxi · Accepted solution]

I don't use the Hub's as Routers, but in the Hub's admin console you should be able to see the DHCP scope, and just pick an IP that's outside this range.  I'm guessing something like 192.168.0.9 as I think the DHCP scope starts at 192.168.0.10   Once you have this IP address, just add this to your NAS using the NAS OS.  So e.g. it would be a manual IP address 192.168.0.9, Subnet 255.255.255.0 Gateway 192.168.0.1 rather than DHCP.

If you do this don't forget to remove the Reserved IP from the Hub

[Brian_lewis67]

That is brilliant. Thanks for all your help