Internet issues

[Rraagg80]

I’m having internet problems. Losing connection every 5 mins to the internet, not the WiFi. I’ve done a trace route to bbc, and the left is a good working connection and right is when it stops working. And one tell what’s going on. 

 

[Sabrina_B]

Hi @Rraagg80 👋.

Thanks for reaching out to us, apologies for the issues that you are having with drops in your connection, we would like to bring you in for a private message so that we can look into this for you and resolve. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina