Hello All,
Looking for some help with a really annoying issue I'm having on my 1Gbps line with Virgin media, speed is fine but intermittently I am getting huge ping spikes that can sometimes reach over 4000ms (see below)
How I noticed this was being on Discord and the connection dropping out intermittently, it can happen once in 5 minutes or many times in quick succession.
I've ruled out the PC by connecting it to a different connection which does not have the ping spikes.
When logging on to the router, I am seeing quite a few errors on the log page:
You will see that I've rebooted the router a few times and reset but the same errors keep coming back up. These errors have been the same since 8AM this morning
Time Priority Description
| 11-03-2024 19:49:23 | notice | GUI Login Status - Login Success from LAN interface |
| 11-03-2024 19:30:33 | warning | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
| 11-03-2024 19:30:14 | notice | REGISTRATION COMPLETE - Waiting for Operational status |
| 11-03-2024 19:30:09 | warning | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
| 11-03-2024 19:30:08 | warning | REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
| 11-03-2024 19:30:08 | warning | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
| 11-03-2024 19:30:08 | warning | Dynamic Range Window violation |
| 11-03-2024 19:30:03 | notice | DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
| 11-03-2024 19:29:55 | warning | DHCP WARNING - Non-critical field invalid in response ;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
| 11-03-2024 19:29:53 | notice | Honoring MDD; IP provisioning mode = IPv4 |
| 11-03-2024 19:29:38 | critical | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
| 11-03-2024 19:29:38 | critical | Cable Modem Reboot because of - Reboot Timezone Change |
| 11-03-2024 19:26:42 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
| 11-03-2024 19:26:33 | critical | Cable Modem Reboot because of - Reboot Factory reset ACS |
| 11-03-2024 19:26:33 | critical | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; |
Would appreciate any help on this as its infuriating me, would these errors be causing the spikes in ping?
Thanks in advance all
