How do I get a replacement hub and power plug sent out without an engineer visit?
there is a power issue with my hub 4, the power brick light just pulses, unless I switch the hub off using its little switch, then the little green light goes solid again.
I just need a replacement sent out, I can swap it out myself, I’m also an on-call engineer, so I never know when I’m going to be in or not to book an appointment.
