Forum Discussion

percyw's avatar
percyw
On our wavelength
2 years ago

Hub 5 will not accept router password, even after reset.

Hub 5 will not accept router password from printer label, even after reset. Tried to reset a number of times, powered off, but still cannot access the hub to change wifi settings. Any help greatly a...
jpeg1's avatar
jpeg1
Alessandro Volta
2 years ago

What message do you get in response to the password entry? Sounds like you may have a faulty Hub. 

percyw's avatar
percyw
On our wavelength
2 years ago

  • Lee_R's avatar
    Lee_R
    Icon for Forum Team rankForum Team
    2 years ago

    Hi percyw thanks for posting and welcome back to our community.

    Sorry to hear you've been unable to access your hub settings.  I would like to take a look on your behalf. I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.
    Regards

    Lee_R