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Hub 5 Ethernet problem

Tonyf100
Joining in

Hi all, I’m having major problems with my hub 5 router, the wifi works ok…. Until I plug in an Ethernet cable, when I connect one the WiFi just drops. We had an engineer out a while back and all he said was to just use WiFi. My problem with that is I have a cctv system that needs an Ethernet connection. 

any ideas on what the problem is and what the I can do to get it sorted

Thanks

4 REPLIES 4

Cardiffman282
Super solver

Maybe try a 60 second pinhole reset of the hub with no ethernet connection. 

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legacy1
Alessandro Volta

What? You want to use wire in 2024! are you mad!

VM ever pushing people to buy their own router with 1Gb ports and use hub in modem mode.

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goslow
Alessandro Volta

Similar topic reported last week

https://community.virginmedia.com/t5/Networking-and-WiFi/Hardwire-issue-sudden-loss-of-broadband/td-...

Perhaps it is a new 'feature' of the Hub 5

Tudor
Very Insightful Person
Very Insightful Person

Have you tried a different cable? Could be a short in the cable causing a problem. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2