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Hub 3 red light

cumbrian67
Tuning in

Red light for over 6 months. Tried online reset and manual reset and no change.

Any ideas?

3 REPLIES 3

cumbrian67
Tuning in

Is this forum still active?

Zach_R
Forum Team
Forum Team

Hi @cumbrian67,

Thank you for your post and welcome back to our community forums. We're here to help.

I'm sorry to hear you're experiencing a red light on your Hub 3. If you haven't done so already, please follow each of the steps below.

• Turn the power switch off on the back of the Hub.

• Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight.

• Then use the power switch to turn the unit back on. The Hub should now operate normally.

If the issue remains after following the above then please respond to the private message that I'll be sending to you shortly and we'll proceed from there.

Thanks,
 


Zach - Forum Team
New around here? To find out more about the Community Forums, take a look at our FAQs!


Hi Cumbrian67,

Yeah this thread on our Community Forums is still active 🙂 
Are you seeing a red light on your Hub 3?

Is it hot to the touch, smells of smoke or going slower than usual?

Thanks,

Meg