Hub 3 has red light

[Mickeycoburn]

Hello my home hub 3 is showing a solid red light. I have tried the reset button and also turned the whole thing off overnight but its still solid red

[Cardiffman282]

Phone it in as a fault on 0345 454 1111 / 150. 

[Daniel_Et]

Hi @Mickeycoburn 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about the problem you're having 😔

In order to discuss this with you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Thank you for your support @Cardiffman282 👍

Regards,
Daniel