Help please

[rolex_]

Hello everyone

I have the red button on my hub

Tried all the fixes but it remains the same

Could a admin get me a replacement pls 

Thank you

[jbrennand]

Red "button"? Do you mean red "power light" - on a Hub3?

[rolex_]

Yes 

sorry about that

[Matthew_ML]

Hey rolex_, thank you for reaching out and I am sorry to hear you are having some issues with a red light.

I am going to send you a DM but please do try these steps in the meanwhile;

• Turn the power switch off on the back of the Hub.

• Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight.

• Then use the power switch to turn the unit back on. The Hub should now operate normally.