HUB 3 5G not showing

[athegn]

In HUB 3 setttings I am told that 2.4 G and 5G are working but I cannot con nect our phones and tablets to either. Virgin Connect cannot seee them.

Any advice please

[Client62]

This issue sounds similar to ours, perhaps a Hub 3 RESET is also required.

https://community.virginmedia.com/t5/Networking-and-WiFi/Hub-3-menu-Reboot-resulted-in-DHCP-failure/...

[Matthew_ML]

Hey athegn, thank you for reaching out and I am sorry to hear this.

If all devices are working and connecting this is good news, they will just connect to the best possible connection automatically.

Did you try a reset?