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Frequent network crashes - Media Hub4 and Netgear Orbi 960 - help please?!

schsmith
Tuning in

I have a Virgin Media Hub 4 1gb connection running in modem mode.  I have a Netgear Orbi 960 with two satellites.  The main router is wired directly into the Hub.  The two satellites are wired into the primary Netgear Orbi router.   Wifi speeds are excellent throughout the whole three storey house but we have terrible stability issues.  The entire wifi network frequently crashes (with no obvious trigger) with connections lost on all connected devices.  This requires a complete reboot (Hub, Orbi and sattelites) but then will happen again.  Any advice or ideas on what might be causing this appreciated.

2 REPLIES 2

legacy1
Alessandro Volta

See if it happens with just a PC to hub in modem mode

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schsmith
Tuning in

Happy to do that can you help me understand what that is testing for - whether the problem is with the virgin hub or with the orbis?