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pineman
On our wavelength
12 months ago
Solved

Please help with Network Log results

For a month or more I have noticed that my in house WIFI is randomly dropping out. I noticed this on my iPhone where I suddenly have no access by WIFI to the internet. Often the WIFI symbol is showing but not working.

I thought, at first, it was a problem with my iPhone but exactly the same happens to my wife's iPhone at the same time. After a short while it resumes as it should and works ok.

This occurs in parts of the house where I have a WIFI extender and also right next to my Hub 3 Router.

I have tried restarting the Router and also resetting it but the problem continues.

I have interrogated the Hub 3 and the Network Log which is shown below and I don't understand the results.

  • Don’t post pictures, follow these instructions: 

    How to get stats from a VM hub (no need to logon to the hub)

    Open a web browser and go to 192.168.0.1 router mode or 192.168.100.1 modem mode

    • Click on the “> Check router status” button
    • Click on the “Downstream” tab, copy the text and paste into your reply, do not take a screen shot
    • Click on the “Upstream” tab, copy the text and paste into your reply
    • Click on the “Networking” tab, copy the text and paste into your reply.
      • Do NOT post photos or screen shots they will be rejected as they contain MAC addresses. The board software will automatically change MAC addresses to **:** if done as above.

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