Hi, an engineer came out yesterday and said that the upstream power levels were borderline. So hes tweaked these a bit and replaced the super hub but i am still seeing the same high levels of packet loss.
https://www.thinkbroadband.com/broadband/monitoring/quality/share/ecb37d8ce8d1365cd847083b78d26f7de88d77fb
I have also set BQM running on a family members system and that is not getting anywhere near this amount of packet loss.
The engineer that came said they dont test packet loss, latency or anything like that but the issues are still happening?