For the last few weeks I have had constant issues requiring me to reset my router 3-4 times a day. I have the max virgin package and broad speed check show I only getting just over 100mb and often the upload speed is higher than the download.
error log:
12-05-2024 10:09:58 notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
12-05-2024 10:07:31 notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
12-05-2024 02:05:27 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
12-05-2024 02:05:27 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
12-05-2024 00:57:19 notice US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
12-05-2024 00:57:19 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
12-05-2024 00:54:51 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Downstream info:
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 331000000 -1.4 39 QAM 256 25
2 139000000 6.8 41 QAM 256 1
3 147000000 6.3 41 QAM 256 2
4 155000000 5.8 41 QAM 256 3
5 163000000 5.2 41 QAM 256 4
6 171000000 4.8 41 QAM 256 5
7 179000000 4.3 41 QAM 256 6
8 187000000 3.9 41 QAM 256 7
9 195000000 3.6 40 QAM 256 8
10 203000000 3.1 41 QAM 256 9
11 211000000 2.6 40 QAM 256 10
12 219000000 2 40 QAM 256 11
13 243000000 0.4 40 QAM 256 14
14 251000000 0.3 40 QAM 256 15
15 275000000 0.1 40 QAM 256 18
16 283000000 0.1 40 QAM 256 19
17 307000000 0.6 39 QAM 256 22
18 339000000 -1.5 39 QAM 256 26
19 347000000 -1.8 39 QAM 256 27
20 371000000 -2.9 38 QAM 256 30
21 379000000 -2.9 38 QAM 256 31
22 403000000 -3.5 38 QAM 256 34
23 411000000 -3.8 38 QAM 256 35
24 435000000 -4.5 37 QAM 256 38
25 443000000 -4.7 37 QAM 256 39
26 467000000 -4.9 37 QAM 256 42
27 475000000 -5 37 QAM 256 43
28 483000000 -5.2 37 QAM 256 44
29 491000000 -5.4 37 QAM 256 45
30 499000000 -5.5 37 QAM 256 46
31 507000000 -5.8 37 QAM 256 47
32 515000000 -5.9 37 QAM 256 48
3.0 Downstream channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 Locked 39 32 1
2 Locked 41 33 0
3 Locked 41 14 0
4 Locked 41 15 0
5 Locked 41 16 0
6 Locked 41 8 0
7 Locked 41 15 0
8 Locked 41 20 0
9 Locked 40 12 0
10 Locked 41 13 0
11 Locked 40 19 0
12 Locked 40 10 0
13 Locked 40 9 0
14 Locked 40 13 0
15 Locked 40 16 0
16 Locked 40 23 0
17 Locked 39 23 0
18 Locked 39 21 0
19 Locked 39 27 0
20 Locked 38 28 0
21 Locked 38 40 0
22 Locked 38 28 0
23 Locked 38 21 0
24 Locked 37 39 0
25 Locked 37 49 2
26 Locked 37 61 0
27 Locked 37 55 0
28 Locked 37 66 0
29 Locked 37 61 0
30 Locked 37 59 0
31 Locked 37 71 0
32 Locked 37 62 0
3.1 Downstream channels
Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)
159 190 4K 3736 QAM 4096 148
3.1 Downstream channels
Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile)
159 Locked 32 -13.6 1724735205 1342154498
I have done all the restarts, disconnected the power for 10mins, disconnected all devices. Thanks for help in advance.
