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daveboulden's avatar
daveboulden
On our wavelength
9 months ago
Solved

Can't get a contract renewal to be confirmed - need some help

I have been trying for the last couple of days to renew my broadband contract using the offer displayed to me via my account. This is going to be a bit long-winded - sorry. I ordered 2 days ago and ...
  • John_GS's avatar
    9 months ago

    Hi daveboulden 

    Thanks for posting and welcome back to the community.

    Sorry for any confusion with the order. Online Orders can take 10 working days to go through so from what you've said, we are in those timescales 🙂

    Best wishes.