Forum Discussion

Debercy's avatar
Debercy
Joining in
10 months ago

Broadband no work. Need ingeneer

I 'm new customer. Received Broadband two days ago but no work. I tried any method, nothing. I thing the problem should be the wall virgin plug. Need an ingeneer please 

2 Replies

  • Carley_S's avatar
    Carley_S
    Icon for Forum Team rankForum Team
    9 months ago

    Hi Debercy 

    Welcome to the community forums .

    Sorry to hear you're having issues with your service after install. 

    We can see that you've already been in touch with the team since posting and have a visit arranged to investigate this further. 

    Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed.