Not receiving password reset email

[theocrowley24]

I've forgotten my password and am trying to reset it but I don't receive any of the password reset emails. I've also forgotten my memorable word so I can't reset it over the phone.

Any help?

[John_GS]

Hi @theocrowley24 

Thanks for posting and welcome to the community.

I'll send you a PM now and we'll sort this out 🙂

[John_GS]

Hi @theocrowley24 

Thanks for joining me on PM and allowing me to sort this out 🙂

Pop back to the community if you need further assistance.