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Halyna1's avatar
Halyna1
Joining in
2 years ago

Email confirmation not received

Trying to sign up for My Virgin Media account. New customer

Put all details in and stuck on email verification - no emails received despite multiple resend attempts. Nothing in Spam.

  • im have the same problem just keep getting Code: API03 - why is it so difficult to register to an app

  • Hi Halyna1 ๐Ÿ‘‹ Thank you for your post and welcome to the Virgin Media Community ๐Ÿ˜€

    We're sorry to hear about the problem you're experiencing ๐Ÿ˜”

    In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

    Regards,
    Daniel