why wont Virgin Media allow authentication by two factor or a pass key.

[PeterJH74]

I access My Virgin Media from a desktop with no camera or fingerprint reader. Why do Virgin Media allow two factor authentication by SMS or a pass key?

[Ayisha_B]

Hi @PeterJH74 👋

Welcome to our Community Forums.

Thank you for the feedback - I will be sure to pass this on. 

Let me know if I can help with anything else.