Just tried to log into My virgin media and had the instruction to set up 2 factor authorisation, seems that theirs a problem this morning, jugging. by the number of post on the subject. I restarted my computer and deleted all cookies, this time it allowed me to sign in as normal. Another Virgin Media Problem?
Forum TeamHi preston46
Welcome back to the Community Forums.
Sorry to hear of your concerns with accessing your online account. Glad to hear that you've been able to resolve this on your side.
Our fixed and mobile networks are operating as usual today, however we’re aware that a small number of customers are experiencing issues accessing some apps. Our technical teams are working to restore services as soon as possible and we apologise for any inconvenience caused.
