uSwitch sign up credit

[Maisiemay06]

Hi, 

I signed up to virgin through uSwitch and chose this plan in part because of the £100 sign up credit bonus. 

I have received the contract, quick start kit and set up my WiFi/stream box and there has been no mention of the sign up credit. 

Please can someone contact me to confirm that this credit will be applied to my account?

Please see below deal I signed up through:

 

 

[Steven_L]

Hey Maisiemay06,

Welcome to the community and thanks for taking the time to post here on the forums.

If you have signed up with uswitch, you would need to get in touch with uswitch to have this looked into as they are responsible for fulfilling the offer.

Kind Regards,

Steven_L 

[gilbo2]

When you signed up, did you notice a "promotion credit" on your VM order screen?

[maaat]

Did you ever get anywhere with this? Experienced a similar problem.

[Akua_A]

Hi @maaat 

Welcome to our community forums and sorry to hear you are having similar issues with a sign-up offer. We can understand the frustration caused and want to do our best to help.  Have you been in contact with U Switch directly regarding the credits? If so what was discussed?

Thanks,