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ebilling - cannot opt in

rach9
Joining in

on ‎14-10-2024 14:06

Hello, I am unable to opt out of paper bills, I have read various ways to opt into ebilling and none of them work.  Please help, thanks 

 

[MOD EDIT: Subject title changed for clarity]

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John_GS
Forum Team
Forum Team

on ‎14-10-2024 16:24

Hi @rach9 

Thanks for posting and welcome to the community.

I'll send you a PM now to assist further.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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