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Forum Posts

Resolved! Pre-Contract documents -is this a scam?

My 18- month contract ends in September and like many others have had a bundle of new offer emails to consider as VM mistakenly thinks my contract ends in May. I ignore them having read in other posts that this is a result of an administrative error ...

Jomodu by Superfast
  • 353 Views
  • 1 replies
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Cancelled services

Hi.My Volt contract (1G Broadband,TV360,additional Minibox,landline etc) ran out in Feb , Ive been paying £86 for 2 years ,it's now gone up to £93 per month until august which I accept,however I rang VM to look at renewing my services ,I've been quot...

Spurry5661 by On our wavelength
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  • 2 replies
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Contract Renewal

I received a contract renewal on 9th April and renewed until 0ctober 2025 at a price that would avoid the price increase , I received the contract by email but its never been updated on my online account . I then received my bill and the price had in...

Not able to upgrade my package

Hi, Not sure if I'm on the right board.I went yesterday on to the my virgin media page and a pop up comes up to upgrade my broadband package.At the moment I'm on 350 but want to change to 1 gig. Now if I select upgrade to 500 it lets me continue and ...

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dasickzz by Joining in
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  • 1 replies
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Re: Cancelling my Contract

Hello, I wonder if you can help me too. I have been trying to cancel my broadband, TV and phone service all day and have not been successful. I tried the phone and was cut off several times, then told the person couldn't transfer me to the cancellati...