Managing Your Account - Cable - Page 63

Resolved! Switch to ebilling

Hello,I’m trying to switch to ebilling.I’ve read https://my.virginmedia.com/discover/welcome/your-bill/ebilling.html_1 but can’t locate the My Profile link after logging in to https://my.virginmedia.com.

Accout in Credit following Cancellation Not able to Request a Refund

Hi, I was wondering how can I request the refund after my final bill is showing the account in credit.I am not able to find any complaint form. Regards,

Why cant I view my bill

Every query on the website takes you to Main My Virginmedia top page.I follow down a couple of selections to View My Bill, thenBack to the top !!!

Account number

Iv recently joined virgin. But I havnt had a welcome email with my account number. I need this to set up my apps. Can you please help

VM price increase without notification

VM have put a price increase (double what I was paying) as I have come out of minimum term contract (18 months).I called them to tell them I hadn't had any correspondence, explaining that I was out of minimum term and there will be a price increase.T...

Resolved! Entertainment & Documentaries

just been to order virgin tv add on for the wifi i have just the mixit package but want Entertainment & Documentaries add on as my son has it but cant see it, says for discovery channel and other channels you have to upgrade to tnt sport for these...

Cruel business contract

Dear Virgin Media Customer Support,I am writing to express my deep frustration and dissatisfaction with the Virgin broadband service that I signed up for in April 2024. Since the day I started using your service, I have never experienced a single da...

Automatic Compensation Refused

Had the same recently and they didn't even bother to offer any token, just send a link to article stating that they should pay. virign are scammers. As soon as I can get out I'm going to drop them

Package downgrade following bereavement.

I have been trying for 4 hours this afternoon to get through to someone, to downgrade my Mother's Virgin package. Her husband of 60 years (my father) died recently. As a consequence her income is much lower than it was. She can't afford and does...

On Demand18 False Charges. Fuming!!!

I'm not sure if I'm on the right forum here, but just spent over an hour on the phone to Dan from Virgin after finding 2x "On Demand 18" charges on my account which were on days myself and my husband weren't even in the house! I am fuming that one of...

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