Recent Discussionscustomer service complaint. Can someone please give me the virgin media customer service email address so I can make a complaint? Been on the phone trying to get help with a charge that showed on my bill, Very very long waiting...SolvedNo confirmation email or account number Hi, I received my equipment today and all is installed and working, I initially signed up with the incorrect email but after speaking the customer service team, they said they have changed it and I ...Problems with ordering virgin On Saturday (29th March) I moved into a new property and set about ordering virgin gig1, (order reference RS1000611508) next day I get an email basically the last tenant has done a vanishing act. S...Bill payment date For the love of god why is it so difficult to change the bill payment date? For a communications company your "communication skills" are crap No welcome email Hi guys, I started the package via door salesman and still haven’t received my welcome email, I would need this as I can see that it should include my account number, just wondering if anyone can a...Service code Netflix Can anyone help me get my sevice code for Netflix as been hacked New Contract Error My Virgin contract was coming to an end so contacted others and got a good offer from Sky. Contacted Virgin and was offered a new 18 months deal which was pretty close to Sky. I received pre-contract...Contract renewal, and misleading statements Hi all - I currently have Gig1 Volt and Mega TV, and it's time for the 18-monthly haggle, and as I haven't received any email or online offers I had a live chat session yesterday. The deal offered is...WIFI pods Hello I was given the option of adding WiFi pods (free) and now it seems I have entered into a whole new 18 month contract at the new prices? I didn't want to do this I just wanted the pods to improv...Early Contract re -newal Hi all Received email to re new contract 2.5 months early. Only cannot find what they are offering. There are numerous re new now tabs,but don't want to click on them in case it renews without bein...
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