Managing Your Account - Cable
Please remember to keep your personal information private
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

MyVM online account registration (multiple issues)

Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...

ModTeam by Moderator
  • 27 replies
  • 7 kudos

Resolved! Billing

I paid my bill in January and now it says I still owe that and this months bill. Please can I get some help and clarity on this please.thank yourob

Error ðisconnection

Can anyone help with this please?   We are leaving and gave the correct 30 day notice etc so not due to diconnect till 8/2/23...but were cut off on 27th jan!    We have no Internet or TV and they said 4 days!! Still no sign of it going on and I need ...

Jubjub by Joining in
  • 3 replies
  • 0 kudos

what a absolute fickin nightmare

signed up to volt on the 25th jan,with 1gig internet and o2 sim unlimited card,been on the phone to o2 about 6 times after the first sim card didn't arrive,got them to order another one and was told it would  arrive the next day,that didn't arrive et...

hash70 by Tuning in
  • 4 replies
  • 0 kudos

Area Code Required

New to Virgin and I have gone through all my welcome material and I cannot find my area reference/code number anywhere.  My Post code is S80Can anyone help please?Many thanks in advance.

Re: £40 charge what a saga

Hi Nat ,Thanks for your swift reply . Its been a nightmare ive been calling since yesturday and i keep getting the same talking points. I've tried to explain to the people as clearly as possible but they then just act like they are reading a from a s...

No order confirmation

On 27th Jan I placed an order for an upgraded package and received my an email with a CSS number, I then completed the order and input my bank details for the Direct Debit but have not had anything else like a confirmation email. The CSS had an expec...