Managing Your Account - Cable - Page 576 - Virgin Media Community

Managing Your Account - Cable

Please remember to keep your personal information private

Forum Posts

Sorted by:

Sign In to Post

Charge from o2 sim

Have the bolt/volt package with SIM card it’s been moved to o2 and now I’ve received a 24.99 bill for o2 how has this happened never paid for sim in all the years had account

Resolved! Agreed tariff not applied

I agreed a new contract when my previous 18month offer expired in July. The new tariff was £51pm. Since then I have been charged £101pm and each month I have spent over an hour on the phone to VM before being told it would be resolved the next bill a...

Ordered upgrade to 1gb last week following email offer - no sign of it or any correspondence of new modem

HiIM hoping someone from Virgin can help. Got an email offer last week to upgrade to 1GB broadband for £8 which i followed through with. Got the contract emailed to me and confirmed. However this was last week. Checked my account have no pending orde...

Netflix cancelled by Vrigin Media

I received an email from Netflix today that Virgin has cancelled my Netflix and it has been deactivated today, atlhough I am being charged for it on my Virgin bill. I tried to cancel the subscription, but it comes up with an error. When I try to add ...

Re: Useless inept service.

@goslowhas made some excellent points regarding the compensation & credit schemes, but you have posted this in the general chatter forum which is fine - but not often frequented by staff. I'll move this to the account section so as the staff may pick...

Most Kudos today

Member

Kudos

2

1

1

1