Hi,we’re moving home soon, but the availability checker says we don’t have virgin at the new address. However, the new house has had information through on leaflet (according to current owners) that 1GB fibre has nearly arrived in the area. Would thi...
Can someone help me! I opened a sim only contract with Virgin media and cancelled it the next day. The guy on the phone confirmed that he had cancelled and would send me a letter in the post confirming. Anyways a couple of months go by and I am being...
I ordered setup my virgin media package on Tuesday and the delivery is scheduled for today but I have had no confirmation. My email address isn't recognised when I try log into my account and my postcode isn't recognised when I try and track the deli...
When we signed up to virgin media (big mistake) we signed up for the bigger bundle which included a free Bluetooth speaker, after never receiving it we eventually managed to contact virgin and they have said that it wasn't part of our contract...real...
Hi has anyone experienced any issues. I gave my 30 days notice on Monday as they were quoting me ridiculous prices. I then have been waiting and waiting to chat online and keep getting cut off. Usually they call me after notice but no call has come. ...
So I'm amazed Ofcom lets Virgin Media carry on. They're saying my contract runs out next week and my contract will double in price to nearly £100 a month.So I was like OK let's renew - there's no renewal link. You login and you can't renew online, on...
Hi,The red light is showing on my Hub and it feels a little warm. It’s in a shaded cool area of the house. It’s still working but has some kind of fault.
Hi GROBTIV,I've juts seen your post about deals,etcI'm curious about how much you are paying for pretty much the same package as I have. I'm paying £84/month which I feel is way too much. I must call VM to negotiate a lower rate as I do like to get ...
Hi AllIt is with sadness and regret that I have left Virgin, subsequently I would like to clarify whether I will be sent an email to facilitate the return of my Hub. I ask this as any info I’ve found on this topic seems ambiguous. I can’t envisage ...
Hello,Whenever I try to log in, I get notified that my email address has not yet been verified, and that a verification email has been sent. There is a 50/5% chance that the verification email either never arrives, or it DOES arrive some time later (...
