Recent DiscussionsBereavement transfer Hello, my dad passed away in May. I have filled out a transfer form to transfer the Virgin Media account into my mum's name. The TV, landline and broadband package will remain the same, to the same h..."Free" tv360 upgrade isn't free I recently received an email entitled "Your Virgin Media TV box needs an upgrade" which said "We wanted to let you know that you are now eligible for Virgin TV 360, at no extra cost" I followed the ...Financial issues no support from retentions Having recently being diagnosed with breast cancer. And a loyal customer for 18 months. I am in a very difficult financial situation. Was paying £31.56. Did call to cancel a few times was then of...SolvedHow do you talk to a human? I recently made some changes to my account. On-line bill says the outstanding is -£58 (negative), I have just paid £90 which is more than the customer service rep said I needed to pay this month. ...Can't log into Virgin Media Just tried to login to VM but am getting this: I have used my pc before to login. Any ideas what might be the problem? I can't find the account number Hi, I have received the equipment for my new broadband order yesterday. I also received a contract summary email but I can't find my account number. I followed the instructions and setup the hub an...Please relook at my corrected bill Please could someome have a look at my new bill. I was given it for £29 per month. This months bill shows a credit to make the bill £29 but also shows that a payment of £56.32 is still owed fdom last...Issue following contract renewal - incorrect monthly cost showing in my account Hi all I'm looking for some help to hopefully address/alleviate concerns I have following my contract renewal. In short; my previous contract was due to end in August (monthly cost £89.50). I chatt...Access To My VM Apt and VM Connect Hi. I can no longer access these two apts on my mobile phone having been able to do so easily in the past. When I try to log on now it does not recognized my usual VM log in email address which is in...Account Sign-In Changes This morning I received the email below. Reading this are we going back to the old way of signing into our accounts?
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