Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsIncorrect Email on order Hi, I recently placed an broadband order as a new customer but made a typo on the email address, how do I go about solving this since im a new customer and dont yet have an account setup? Account not recognised? I'm having connection problems so I go to the this page that I've used for the past 10 years: https://www.virginmedia.com/help/check/status/identification/identify I enter my details (the same one'...£50 justeats voucher reward is pointless About a month ago, I signed up for the 12 month student broadband package which comes with a £50 Just Eat voucher. Yesterday I went to check my university emails and found an email had come through ...Virginmedia/O2 Sign in issues Sign in issues Hi, I seem to having the same issues as many. Trying to log into my Virginmedia/O2 account and its saying my account is not recognised even though my details are correct. Help required Janet ...Why can I no longer sign in online? Went to sign in today and was asked for email link , clicked the verify in email and still cannot sign in . Ridiculous sign in procedure that doesn't work for me. I wish to check my account payment...Unable to link VM account I have tried all my Virgin Media email accounts and also tried using my Virgin Media account number and area code and ended up getting details not found and a message to please quote reference IDF-12...Email password I can no longer access my virginmedia emails via email client on I phone. I don’t have manage email app password once I have clicked manage my products. I use a different email for my virginmedia id ...Unable to link VM account Hi, Clearly this new hybrid 02/VM login portal is broken. Keeps saying that it can't find my VM account despite 100% correct account number, area number and last name. How to solve this? I don't ...Creating an app password for a secondary account. Hello, I have a blueyonder email address and want to set it up on my new phone on the Outlook app. I cannot see a way of accessing the app password with the new O2 sign in system. My account is a se...Unable to link my VM account Hello! I have tried multiple times on different browsers/devices to link my account. I've copied and pasted my details, inputted them manually, the lot. It is still claiming that my account doesn't...
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