Hi,After around 25 years, I decided to leave VM. Gave 30 days notice and disconnection date was 4th Nov. Paid on 15th Oct what I thought would be final bill. Got an email stating latest bill due on 15th Nov. I rang up and they said its fine it won't ...
I have spoken to VM and I have just under 7 weeks before my 18 month ultimate volt finishes.If I start a new contract, there is no TNT sports (I have ultimate vold) , and my understanding is that it starts the day I agree and the old contract gets re...
Hi,I have been trying to switch to ebilling for months now so that I don't have to pay the paper statement charge. I have tried following the steps through your website and keep going round in circles. I have changed my communication preferences to e...
HiWhen renewing my contract I was forced to take a TV package despite having no interest in it, otherwise my monthly bill was goign to double. Which is ridiculous in itself. This forced me to pay a £35 activation fee however I was promised this would...
Hi Virgin Media Fourms,What a nightmare I have had...I need help. I am moving into my first house on the 1st December. I ordered my Virgin Media on the 13th November. I received my order summary and my 2 documents (CSS and CIS).Recently checked my em...
Usual problem. Account contact phone number will not remain updated and reverts to an old number.
Hi, I would like to register with myvirginmedia but need to change my email address currently on my account to be able to signup. I have tried calling but they were unable to help, are you able to?Thanks
Recently moved home broadband and have two major issues. Seem to be going round in circles with customer services.Firstly I cannot log in to my new account as I have same email address (obviously) every time I contact customer services they seem to h...
IAM a new customer and all setup and working except cannot access account details or register
On a rolling contract and just taken out a new contract with faster speed. Contract says it will start ASAP. How long does it usually take?
